Política de reembolso

Online and in-store purchases 

We're unable to offer refund however happy to offer exchange for the same value/higher or issue a gift card certificate for future use (redeemable online and in-store and transferable) Strictly within 4 working days! 

DIY kit online purchases 

Unfortunately on rare occasions accidents happen in shipping. Should your item arrive damaged, please don't hesitate to contact us. However, you MUST report the damage within 12 hours of receiving your item or you will not be eligible for a refund. Simply take a photo of the damaged goods and send it to us, along with a brief description of the damage. You may be asked to return the damaged item, in which case the refund will be processed only upon return receipt.

Once you're qualified for a refund we'll process your refund immediately and the refund money should appear in your bank account within 2-5 business days.